RETOUR

Do you want to return an accessory? Please let us know within 7 calendar days. Send an email to One of a kind She with the subject RETURNS + ORDER NUMBER. You then have 14 calendar days to return the product.

 

Important to know:

- Products must be returned undamaged and unused in their original packaging.

Step 1

Place the items in the appropriate packaging and put everything back in the original shipping packaging. Make sure that the original tags or stickers from the products have not been removed.

 

Step 2

Make sure you have completed the return form, which can be downloaded below. You then add this to your return shipment.

 

Step 3

Please note the return address below on your return shipment. And always write the order number and return address on the packaging!

One of a kind She

Kattenleger 17a in Bemmel 

 

Step 4

Take your return to the nearest post office and have it sent to One of a kind She.

The costs for sending letterbox mail start from €4.00. The costs for sending a package start from €6.75. (Always ship with track & trace)

Make sure you keep the track & trace code of your return until it has been processed! That is your proof of return.

 

The amount of your return package will be refunded to your (bank) account. This can take up to 14 days after receipt of the return.